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To check, click the link in the Recommended solution column for your product. For more information about scan software alternatives for Windows 7, go to Third-party scan software solutions c in English. The Virtual Agent is currently unavailable. What can I do? HP drivers and software created for the Microsoft Windows Vista operating system might provide a workaround in Microsoft Windows 7 but are not guaranteed.

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HP Scanjet – Scanners not supported in Windows 7

Top cover being lifted. Hope this might help someone. I have thrown out so many scanners but liked this one. Button panel being installed. Static discharge from your fingers, hand, or tools will damage the circuit boards inside your scanner.

Top cover being unlatched. Asia Pacific and Oceania. Avoid isopropyl alcohol because it can bsic streaks on the glass.

HP ScanJet C – flatbed scanner – desktop – USB Overview – CNET

Clean the outside of the scanner prior to disassembly to prevent contamination of internal parts. Slide the negative strip into the negative holder so that the shiny side will face the scanner glass when the lid is closed. The TMA light allows you to see the two slides or two negative frames scamjet scanning.


Holding the top cover with the back end raised slightly, align the front tabs of the top cover with the base mounts. Top cover being positioned over base. Some products listed above and products that scanjeet not have scan software available from HP are compatible with select third-party software.

Driver installed and suddenly the HP was shown on a window! The emulsion side is dull.

The Virtual Agent is currently unavailable. Lower the back end of the top cover to the base and snap them together by squeezing the base and top cover together.

Before proceeding, read these instructions all the way through. For instructions on connecting the cables see the setup instructions that came with your scanner. Just didn’t show any signs of life at all. Worked with the button. Use only glass cleaner. My other laptop baskc 32 bit and this is 64bit. Driver and software types.

HP ScanJet 3500C – flatbed scanner Series

To unlatch the tab push it forward toward the front of the scanner where the buttons are with the screwdriver. This ensures that the software exposes it correctly. For more information about scan software alternatives in Windows 7, go to Third-party scan software solutions c in English. So came to HP to see if there was a new driver. Javascript is disabled in this browser.


Location of screws in bottom baaic scanner. Top cover aligned with base.

How does HP install software and gather data? For instructions on cleaning the basi of your scanner glass, click on the name of your scanner model:. But downloaded the driver anyway to my downloads folder. Dust will immediately begin accumulating in your scanner now that the top cover is off.