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HP has scanned your product but currently has no suggestions for driver updates. Depending on the version of Windows and K you’re using, you may not encounter any scanning problems at all or the Troubleshooting Steps below may not resolve your scanning issues. Vista in most cases utilizes the Tablet PC Service for touch features. To verify this is the actual issue you can disable the Tablet PC Service and try to scan again. If your scanner is not listed here, then the scanner is not officially supported by HP. This article covers updating K

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Email list of drivers. Please try again shortly.

4.13. Configuration: HP/Hewlett Packard Scanners

To check, click the link in the Recommended solution column for your scanner. See your browser’s documentation for specific instructions. Use the following information to find out the level of support offered for your scanner and where to obtain it.

How does HP install software and gather data? To install the driver or to scan, you must connect the scanner to the computer using a supported connection type. HP Download and Install Assistant.


Or, view all available drivers for your product below. I don’t see my operating system. Once you start scanning, a box will come up with prompting you to choose single- or double-sided.

HP Scanjet c basic driver | IT Services

Remove selected files Download files. Vista in most cases utilizes scaniet Tablet PC Service for touch features. To verify this is the actual issue you can disable the Tablet PC Service and try to scan again. Please make a different selection, or visit the product homepage. Wis the desired files and choose ‘Download files’ to start a batch download.

Put a couple pieces of paper in the scanner that has text on both sides. The Photo Scanner is not supported.

If you choose double-sided, then the scanner will duplex even if double-sided scanning is not used in the K menu.

We were unable to retrieve the list of drivers for your product.

For more information about scan software alternatives for Windows, go to Third-party scan software solutions c in English.

Full feature software and driver. These configuration changes should not be np unless you expierence issues with your scanner, using the default settings.

HP Scanjet c Scanner series – Driver Downloads | HP® Customer Support

This tool applies to Microsoft Windows PC’s only. Select an operating system and version to see available software for this product. Please verify your product is powered on and connected, then try again in a few minutes.


When scanning with an HP scanner into Kurzweil Kyou may encounter a specific probem: Basic driver ISIS only. To conduct a duplex scan, enable the switch on the scanner and do not choose the duplex option in K Before attempting troubleshooting, it’s good practice to disable UAC on your computer. Use a USB cable connection.

HP Scanjet – Scanner driver and software support for Windows 8 and Windows 8.1

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Open download list Drivers may be in development so please check back at a later date or wix the product homepage. This page requires Javascript.