The icon at the bottom of the volume control displays the universal no symbol when a device is muted. Check the Microsoft Store. The Virtual Agent is currently unavailable. Confirm that the computer is connected to the internet. Anyone can help to find the audio drivers for it? There are particular operating systems known to have problems with Hp Pavilion a Desktop Pc ap:

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Also, the selected Windows Vista power management scheme might be reducing computer performance. If this is the case, use the following steps.

I too have the same problem which has been very frustrating. However, installing software or driver updates does not solve all problems. This page requires Javascript.

It drives many of the 52a components such as network, sound, and even video. Go to the details tab change it to hardware ids. Updating the driver might resolve these common types of drivers and associated problems:. This option requires no OS understanding. Select Your Operating System, download zipped files, and then proceed to manually install them. The software results page for your computer displays with the default operating system selected.


For example, you changed your operating system from Windows Vista to Linux and a Linux sound driver is not available. I hpp just bought a HP Pavilion 15 nsa laptop.

HP PCs – Downloading or Updating Software and Drivers

I’m an HP Employee. If the Speakers sound device is not listed, right-click anywhere on the Playback tab of the Sound window, and then select both the Show Disabled Devices and the Show Disconnected Devices options.

If the driver is not available from HP, you can find the name and manufacturer of the chipset on the product specifications for your computer model. Go into device manager.

By using this site, you accept the Terms of Use and Rules of Participation. The computer will restart. Blue in is for audio input devices such as DVD players, tape players, and musical instruments. In Windows, search for and open Device Manager. Create a recovery disc set. Message 5 of 6.

HP PCs – Downloading or Updating Software and Drivers | HP® Customer Support

I have brought your issue to the attention of an appropriate team within HP. You will see that the -Mic in- says “Not plugged in” even tho’ a jack 2 section is in the socket. See your browser’s documentation for specific instructions. This utility provides a quick and easy way to download software and driver updates for HP commercial notebook and desktop PCs. HP Pavilion a Did you reboot after? On the Select a driver to reinstall window, select the audio or sound driver to reinstall, and then click Next.


Click the link to the Product Specifications for your computer.

How do I download a driver to install on another computer? Review the following options if there are no downloads listed for your operating system:.

If you have an HP printer, scanner, or camera, HP posts software and drivers on the support site for each product. Look for the following icons or color-coded ports. Check the device connection Confirm the correct port is used for the connector type on the microphone or line-in device.

Right-click Speakers and then click Test. If the sound device is still not working properly, go to Step 6: